Likewise, if you change your password on Active Directory (e.g.
If your organisation has adopted Same Sign On, changing your NHSmail password will also change the password used to access your workstation through local Active Directory. If your password expires, you will need to contact your Local Administrator.įollowing a password change, to prevent your account from becoming locked you will need to update your new password on all the devices (including personal devices) that you use to access NHSmail, for example mobile phone, Outlook desktop, tablet etc. Remember, you must change your password immediately if you think someone else knows what it is. You will be reminded to change your password via email 18, 10, 5, 2 and 1 day(s) before it expires. To keep your account secure you will need to change your password every 365 days. Register at least one authentication method to be able to reset your password online 24/7 without contacting your local IT or NHSmail helpdesks. If you have been locked out of your account, you will not be able to change your password using the guidance in this article, and you will need to contact your local IT or NHSmail helpdesk.
